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Dragon Herbs Shipping Polices and Guidelines
Due to high demand, current delivery times are running longer than usual and are not guaranteed. This includes any expedited shipments for Next Day, 2-Day, and 3-Day service.
Shipping charges for orders not delivered on-time using an expedited service are non-refundable.
Our Shipping & Processing Schedule: Monday to Friday.
Domestic Shipping
Shipping is calculated at the time of purchase for all domestic shipments based on weight and zip code. Shipments are sent from Los Angeles, CA and the estimated delivery times are shown below:
Business days in transit from: LOS ANGELES, CA 90046
Service Map colors may vary due to differences in hardware and software. This map is a general representation of transit times (it is not a guarantee.)
International Shipping
Dragon Herbs ships internationally with USPS First Class International or USPS Priority International, and DHL upon request. Please note that we ship USPS Priority International to Canada.
Transit times with DHL are generally 3 business days but may be delayed by customs. To determine transit time for your country using DHL please click here.
Countries with known problems at customs that may reject or delay the arrival of your shipment are: Spain, France, Mexico and most of Latin America. Dragon Herbs is not responsible for any shipments that are held at customs. Dragon Herbs is not responsible for any additional duty or customs fees.
Tracking
Domestic customers will receive a tracking number from UPS once their shipment has been sent. Please use the tracking number provided to you to track your shipment at www.ups.com or www.usps.com.
USPS customers or If you are having problems tracking your shipment, please call us at 1-888-55-TONIC (86642) or email us at orders@dragonherbs.com to request your tracking number.
International customers please call us at +1 (310) 917-2288 or email us at orders@dragonherbs.com for a tracking number or help with tracking your shipment.